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How to resolve Xerox printer error code 20?



When you are trying to print your document and your printer refuses to print the document then it is sure that it has met with the error code 20. You can face this error due to the hardware damage. This issue has been faced by many users while installing the new parts of the printer. It means that the installation was not done properly. There may be many more reasons like toner cartridge, transfer grids and imaging drums etc. Here we will provide you with solution to resolve your error. We also provide assistance to the users 24*7 hours. They can contact Xeroxprinter customer support services to get the instant solution of their problem.

Follow these steps to fix error code 20:



Check the cartridge

·         First of all you have to check the toner cartridge .You can detect this by observing toner level. It might be too low to print the document with consistency.
·         If you have replaced the toner cartridge, and the error persists, you have to reinstall the cartridge.
·          Turn off the printer for a few seconds and turn it on again.

Check the imaging drum unit:

In the most cases, the error may cause due to the imaging drum depletion. You have to change it immediately into a new one. If the drum is okay then you have to complete the process of reinstallation of the drum. Make sure that you have locked the drum in its place.
Check the transfer belt:

Transfer kit is the most sensitive part of the printer. So whenever the transfer belt is worn out it is recommended that it has to be replaced immediately. If it is not done, it may harm your printer. Follow the given steps:
·         Turn off the printer and let it cool down for few minutes.
·         Open the front cover and push the lever that locks in the transfer belt and raise it carefully to remove it.
·         Lift it gently.
·         Replace the transfer belt.
·         Make sure to lock it before putting the lid.
·         Plug and turn on the printer.

How to get in touch with us?


Above were the common fixes that one can use to resolve their error. But if you are unable to fix the error, you can connect with us. We provide online as well as offline services. We work for 24*7 hours. Our toll free no. +1866-662-5999. Xerox customer support services has a team of dedicated experts who are able to solve your any query. So, do not hesitate to call us. It will be our pleasure to serve you.

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